One of the first requests that our customer support specialists have for clients when they call us to book their tenancy cleaning is their landlord’s phone number. The initial surprise and suspicion quickly give way to relief when they understand we are about to deal with all the service details.

Why Is It Crucial To Contact The Property Owners In The Planning Stage?

I firmly believe that communication is the key to any successful business, especially if it is service-based. Tenancy cleaning is no different. And here are the top three reasons why you should call landlords ASAP:

• Get the measure of the person you clean for. Many landlords consider the tenancy cleaning clause a nuisance, a traditional point that just exists in the contract. Others, however, are adamant about its implementation. Knowing on which side of the fence they sit is a good idea.
• Excellent cleaning tips. Let’s face it – the property owners probably know the residence better than the tenants. So it’s only logical that they give you better advice on where to concentrate your efforts and which spots will be most problematic.
• No unpleasant surprises. If you meet the landlord before instead of after the procedure, you eliminate the chance of any misunderstandings. There will be no “You should have”, “I expected that you would” or anything of that sort.

Apart from these practical considerations, calling the landlords early is just good manners – it shows that the contractor is considerate, experienced, and has a professional attitude to the job.